Whole Foods Market
Categories: Grocery, Caterers, Health Markets [Edit]
774 Emerson StPalo Alto, CA 94301 (650) 326-8676
- Hours:
Mon-Sun 8:00 a.m.-10:00 p.m. - Price Range: $$$
- Accepts Credit Cards: Yes
- Parking: Street, Private Lot
- Wheelchair Accessible: Yes
7 reviews
Portola Valley, CA
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73 Reviews for Whole Foods Market
This was the first Whole Foods I went to before I started going to the one in San Ramon, but if it wasn't for this tiny place, I wouldn't have fallen in love to begin with.
The aisles are so cramped, but the stuff rocks. I love it. I just stick to my San Ramon location because it is closer and has more open space.
Essentials for a lovely picnic in Palo Alto:
1. hot Swedish dude
2. delightful deli sandwiches with your choice of fancy spread on whole wheat croissants.
3. a chilled bottle of pinot grigio
4. killer bee repellent
5. fresh plums
6. pillows
7. sunblock
8. squirrel food
9. pepper spray (to scare away the children.)
10. chips
Whole foods has many of these items. A few stars off because the isles were small, the store was cramped, and yuppies scare me.
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Who cares that this place is cramped? It has everything you need, it's not hard to find parking even though it's in downtown, and they only stock fresh food. Besides the produce being fresh, the packaged things are also fresh.
I love the service here, too. When you talk to yourself saying things like "now where are those peanuts" or "hmmm I should get some soda" near an employee, they answer back.
Everything you need for an amazing-tasting picnic can be found here:
1. smoked salmon
2. organic cream cheese
3. whole grain bagels
4. capers
5. red onion
6. tomatoes
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I don't know why we get stuck with the crap Whole Foods, when everywhere around here gets nice new ones. The saving grace of this store is its location, so I end up here all the time anyway.
Aisles are way cramped. Even with the little carts, it's hard to get around, especially when you get someone loading up on the food samples blocking the aisle. I don't know what it is with this store, but I've actually seen people with ziplocs loading up on the fruit samples to go.
As far as different areas of the store: Deli counter is generally crowded and chaotic. Just grab prepared food from the salad bar or cold case and save yourself the frustration. A huge amount of the produce isn't even organic, and they seem to sell a lot of berries that self-destruct on me upon leaving the store and turn into a pile of mold. Fish guys don't actually know what's fresh (or lie, since someone sold me some super-nasty Chilean sea bass for over $25/pound. If you're going to rip me off, at least give me fish that doesn't reek.) The meat is generally good and the butcher guys reasonably prompt, and the cheese selection is good.
Biggest frustration is the usually long lines. I avoid the store like the plague at lunchtime on Monday, since everyone is there stocking up for the week ahead. Best to go 11 AM-ish or mid-afternoon. Or wait, maybe the biggest frustration is the gauntlet of panhandlers and petitioners that you have to run on the way in and out of the store. So annoying.
Oh, and if you want the employees to be nice to you, pretend to be pregnant. I was amazed when I'd shop here pregnant - they'd always offer to carry my bags out, get me a cart, etc. I need to start wearing a prosthetic bump when I come here...
Sure, this Whole Foods is cramped and annoying. But you know, they have a great beer selection. It's all about Dogfish Head Palo Santo Marron thus they get 5 stars.
p.s. Also good dark chocolate and potato chips selection ... So yes, I eat like crap these days.
Long lines and an attitude that permiates around the store. Not as many choices as the Mtn View Whole Foods.
Nestled in the heart of PA, this is the "mini me" version of most whole foods. I say mini on the location, but not on prices. Visiting mom and pop, I usually walk to this location with my reusable zip bag. My goal with this bag is to 1-save the planet, and 2-keep my cost down by loading my items into this 1 bag. I am usually successful since this is not my neighborhood market. Prepared foods are great, but do get super pricey. Staff is friendly, and cheese counter is always helpful to the mini mouse in me!
Only downer is that there is always some solicitor or that one guy, who always sits across the store with a cardboard sign, wanting something. Sorry, but it kinda makes me want to avoid this place. Either way, parking is easy, and quality food always available!
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Just walk in with the entire market mapped out in your brain. Grab your bread and coffee and shimmy through the produce and start grabbing. Work your way through the carts down the dairy and load up on cheese, milk, yogurt then juice, ect.
Make a right to the butchers and ask very nicely what you want.
Cruice all the way down the frozen aisle to the cashiers and pick the one least burnt out.
Run across Holmer and past the fat man with sign to your car and leave.
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This will always be my favorite Whole Foods. Because I grew up in PA and lived here before moving up to the city, I frequented this Whole Foods before Whole Foods became all popular and the it thing.
To quote Flor D, this is a mini Whole Foods in terms of size. The prices are still "whole paycheck". This location is just more accessible than the other locations and i can actually find everything in the store and the staff is always helpful and friendly.
And this is still the only Whole Foods where I can get the Tofu Stroganoff at the hot bar. Their best hot dish ever!
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Pros:
Great food, we love the fruit samples
Small Size (good for quick shopping trips)
Really helpful wine and produce guys
Cons:
Size (it is SO SMALL)
Customers are generally very rude
Check-out staff is generally even more rude than the customers-having inappropriate conversations with one another while ringing up customers, some don't even LOOK at you
Not my favorite Whole Foods, but it gets the job done.
There was nothing "whole" about the flavor of my "Chicken Fun" noodle bowl. Which was not too fun. After adding hot sauce, salt, pepper and some other condiments they had, it still tasted like nothing. Atleast it was not too expensive but I don't recommend it.
Also the salad bar here is totally overpriced. As are most of the things (including sushi).
They do have a nice area to eat the food. That's why I gave it another star. And nice, clean bathrooms. And lots of parking.
this whole foods is my crack. i pour my entire salary into this place. is it good? i have no clue, my addiction has blinded me and i can no longer be remotely objective.
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Recently, I've gotten into healthy food. Only kind of, though.
Anyway, I frequent this WF, because it's across from my friend's place.
1. People here are pretty nice
2. Customers here are complete bitches. I don't get it, you'd think that people who cared for the environment and all that would be nicer to those around them, but then you'd think wrong. These people will not hesitate to run you over with their mini-WF-carts... ugh.
3. Because of the store's size, apparently this WF gets things a lot slower than the other WF's. This means that even though Greek Gods frozen yogurt is already available in Cupertino & Los Altos... it's got another few weeks till it'll be available at the PA one.
I always find stuff to marvel over in this store, but it seems every time I have a specific item in mind, they don't have it. So I can only offer this location 3 stars.
Yep, its Whole Paycheck in Palo Alto, whoop de do.
Regardless, its still got quality food and when I want a Vegan Cajun Redbean and Rice burrito, they've got it.
Nice selection of non-dairy treats too.
This is the "local" grocery store for downtown Palo Alto.
Good: the prepared foods section, especially mexican. Staff are friendly. Generally the quality of everything is excellent, and in the few cases I've needed to return an item (e.g. receiving moldy blackberries...) the process was painless.
Not good:
1) Prices for many items are $2-3 higher than Safeway. Usually the biggest difference is that whole foods doesn't discount, and there is often a discounted product at Safeway if you're brand insensitive. For produce and high-quality meat, pricing is comparable.
2) Lack of "national brands" for "non-hippie" products -- I went in looking for asprin, ibuprofen, etc. after a night of drinking, along with a bagel and orange juice. I was told the closest option was some kind of herbal item containing salicylic acid.
3) This store is a bit small, especially compared to Cupertino and even SF.
Three random tips
- always say "to go" or else you'll be charged 8.75 tax
- sandwiches vary greatly depending on who's making it
- They have a sandwich board menu that Foster City or SF doesn't have
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I'm spoiled with Cupertino's WF. This place is tiny.
Restroom wasn't all that clean, but if you gotta go you gotta go.
Picked up some random items, stuff from the hot section, a pre-made sandwich, then over to the opposite side for drinks.
This WF can do custom sandwiches, but Cupertino makes available more ingredients for a custom sandwich.
Can't go wrong with the food if you have deep pockets.
I've been to three different Whole Foods in different areas, and they're generally expansive, but that's difficult in this crowded Palo Alto location. Prepare to get smushed, not only by the ritzy palo alto crowds of residents and stanford students alike, but by the aisles and displays, which are situated in narrow confusion to each other.
However, the patrons are kind to each other, the fish guys were sweet, though one of them seemed confused about conversion of ounces to pounds (don't worry, he got some clarification immediately by one of his coworkers) and it's whole foods, so yay!
Had a really bad experience with someone at the cash register though; a lady who didn't make any eye contact, was brusque and abrasive, sent back an equally unconcerned boy to do a price-check, dismissed our claim (despite the fact the boy checked on the WRONG PRODUCT) and then didn't finish bagging our groceries. (She'd already put some stuff in, but ignored us after that...)
If ever possible, I will go to the Mountain View (Lost Altos?) location where the layout allows greater mobility and I've had nothing but super helpful people in the store and at the register.
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This Whole Foods is so annoying. The good news is, I go here most often after a workout at my nearby gym, and very few things can get me down post-workout. The other good news is, I typically see at least one hot guy here. But he's probably a jerk (this is based on Whole Foods' track record, and has nothing to do with the fact that he is male, or attractive).
The customers here are your typical Palo Alto douchebags. In a hurry to get home and watch CSI, gossipping about absolutely nothing on their cell phones, or letting their supposedly angelic children run around buck wild. OR, some touchy feeley energy aura freak in a private bubble made out of patchouli and granola, too perma-tripped to get the hell out of my way while I'm trying to get a freaking organic bell pepper.
The staff isn't much better. On more than one occassion I've asked someone if a certain item was carried, and was told "no." Then, after continuing to search on my own, I located the exact item. I stood at the fish counter once for a full minute, staring at the guy waiting for him to help me while he finished up what was obviously a personal phone call. I asked for help in the wine department once, was told someone would come help me. Presumably the wine person. If he actually was the wine guy, he needs to be fired because he didn't know what a riesling was. He actually asked if "Riesling" was a label, and didn't think they carried that one.
If that's not bad enough, this place doesn't even carry PANCETTA. Oh wait, that's not entirely true. They have this weird pre-packaged Farmer John-looking sliced ham product that some marketing nitwit decided to slap a few peppercorns on, and call "pancetta." You KNOW this stuff is produced at a plant where the workers pronounce Italian "eye-talian."
The checkers are absolutely horrific. Apathetic, making zero attempt to do things in any fashion that even vaguely resembles quick. It's like someone drugged them. They're lethargic, moving like snails, incapable of smiling or mumbling anything other than "hihowareyoutoday," and have this wonderfully charming habit of carrying on vapid conversations with the checker 3 lanes away. Thank GOD the entire front of the store knows what you two dingbats are doing tonight: going to Blue Chalk. Shocking. At least you'll be around your own kind.
I guess I continue going here because I prefer buying my produce and fish the day I'm going to cook it. TJ's is useless for both those things, and I really don't feel like making the trek to Piazza's at 6pm on a Tuesday. Maybe I should try Draeger's or something instead, but I doubt it will be any better.
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this is the most important tip you will ever read about whole foods:
The Deli has a "whole meal deal" that gets you two sides and an entree for $9.99. The sign is small, obscure, and sometimes nonexistent.
The salad bar costs $7.99 a pound, so if the weight of the meal you orders is greater than 1.25 pounds, you are in the money.
The best time to be in the money is after the soccer-mom 6-7PM rush-- the guys behind the counter know you're looking for a deal and generally pile it on. Only a fool goes to the salad bar.
I didn't get groceries here, just had 'em make me a sandwich, so that's the part I'm rating. Monday, I was working in P.A., so I stopped by. the line for the food was at least 20 minutes long and the line for the checkstand was backed up to the salad bar, so another 20 minutes. I wasn't that hungry anyway, plus I'm not too 'line' compatible, so i went back to work.
About 2 hours later, after roaming the streets of PA and finding that Paxti's is closed on Mondays, I walked all the way back over here. Still crowded (at about 2pm), but not nearly as bad as b4. 5 minutes later, I ordered a chicken breast sandwich w/ basil pesto, fresh mozarella,lettuce, tomatoes, and jalapenos on sliced oat bread. Got a small side of mashed potatoes and bounced. the sandwich was off the hook!!!! I was good after 1/2 of it so my brain told me to finish the rest later......but the binge eater inside me had killed the second 1/2 of the sandwich before my brain could finish talking.
I see what everyone says about it being cramped in there, but i'll address that when I actually go shopping there. Oh yea, and the meat section didn't smell too fresh.
30 = number of times per visit I have to say "excuse me" and/or get nudged with a cart while a lady continues on her cell phone conversation.
10 = average wait for the sandwich line.
3 = minutes it takes to get aknowledgment in the meat section
1 = number of idiots who've parked in the grocery cart slot in the lot.
2 = number of planters it takes to prevent any more idiots from parking in the cart space.
350 = days per year the homeless man illegally parks his rusty old mercedes and lays on his 400lb belly begging for organic treats.
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The reviews for this supermarket really run the gamut...And I want to say that, good and bad, the reviews run true. Working for 2 1/2 years next door, I have enjoyed the esoteric fare, the pandering to health fanatics and/or vegetarians, and (let's all come clean on this one) the free samples which can add up to an entire meal. I have also suffered the sometimes inconsiderate service, the consistenly inconsiderate patronage, the awful spacing of the store and its lack of proper parking, and the sometimes aggressive panhandlers and other solicitors ("Do you have a minute to save the environment?"=gimme your cash...now!).
Regarding the staff...Some say good service, some say poor. It usually depends on how the employee and the staffer match, because, even if you're not at the back of the store, this place is a meat market. I.e., if you're a cute chick the male staff will go out of their ways for you, and if you're a male suitor-type there are some friendly girls here too. I am generalizing here, but more often than not I'll be right. I'd like to point out one man, though, who swims upstream in the front. I believe his name is Yopi, and he is too good to be at a cash register, but I love having him there to help me when possible. I just feel guilty that he is so good that he attracts more work for himself.
Yes, some prices are high at Whole Foods. The organic, often local produce rings up shockingly high, as does the salad bar. I think this would not be so bad if people actually knew the price pre-register, but the produce is often poorly marked (or not marked at all) and since the salad bar is priced by weight (and I have never seen a scale nearby)...you get the idea. The upshot is that I avoid the produce and teh salad bar. I also want to say that I once got sick from eating at the salad bar, contributing to my boycott. I have seen the bar prep, and I am impressed, but I really do not trust what goes on once that food is laid out, especially when you consider the daring choices of ingredients. The patrons just should not be trusted to serve themselves in good conscience.
With that preface, I, ever the frugal gourmand, find plenty of items AT THEIR CHEAPEST here. Sometimes Whole Foods carries ridiculous sales items, and they can stay on sale for a couple months. Additionally the Everyday 365 house label is often high quality at bottom basement pricing.
So, the prices are high AND low, the service is good AND bad, and the patrons are annoying (but you're probably in Palo Alto anyway) but also sexy. Whole Foods is a community of sorts, and that makes it interesting.
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Your standard Whole Foods Market... maybe a little more cramped. They do have spicy hamachi roll at the sushi counter, which I have not seen elsewhere. My typical purchase includes sushi lunch and some lemonade.
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OK, I love the fresh fruit and veg here. But so many things are out of date on the shelves. The check out staff are wonderful, but quite often I have had to wait while staff in the aisles are chatting. I don't mind that it's small; I just want to make sure the food is fresh. Because I quite often pick up food that is past it's sell by date (once i found a bag full of moldy bagels), I don't buy from the meat, fish OR deli counters here. Saying that, I am glad it's there, in downtown. And I moved from an area with a huge whole foods, really well run. So maybe they just need to do a better sweep of the shelves before they open in the mornings. Make sure you check the sell-by dates, folks!
This is easily the worst Whole Foods in the area. My husband hates it so much he drives all the way to Mountain View to avoid the Palo Alto scene-- and we live in Palo Alto. I have to run here in the middle of the day sometimes to get stuff the kitchen at work runs out of; I almost always leave frustrated and angry, wondering what is wrong with the people in this small town. From the parking lot to the deli to the spice aisle, no one smiles at you, no one says excuse me when they pass or when they slam right into you, no one even meets your eyes. This Whole Foods epitomizes everything I dislike about Palo Alto. If you live in PA and want to do a big shopping trip while avoiding all the negative Palo Alto-like snobbery, head to MV or RWC. Then buy some of those carbon offset things to assuage your Palo Altan guilt.
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11/15: This review is for the catering - we ordered lunch for our meeting and gave specific instructions to please call us upon arrival because they can't get into the building through the closest entrance. Lunch was supposed to arrive at 11:30am, we waited and waited for a call, but never received one, finally we called Whole Foods and they checked on the order and came back and told us that the delivery person was able to get into the building and left the food under the table. WTF?!? What kind of following instructions is that?
The 3 stars is purely for the food - we got the curried chicken salad and some assorted sandwiches - tomato and mozarella (Yummy), roast beef and gorganzola and one other one and a whole tray and a half of mini desserts - can you tell I love sweets. They had mini pecan pie, pumpkin pie, fruit tart, eclairs and more - when they are that small how can you not taste them all? The pecan was really good.
I'm still full.
5/4: I recently went here to pick up lunch because I wanted sushi. WOW $20 bucks for sashimi and soup and the soup wasn't even that great. I totally feel violated. It was crazy busy for lunch and the cashier wasn't particularly friendly when I tried to ask where I could find a soup spoon -- not everyone has been here before or knows where to find things lady!
Bringing my previous review down a star due to this visit. I'll probably only return if I'm starving.
this is a review for their breakfast buffet:
expensive but worth it...
I love getting their crispy thick bacon (the weight is light so it doesn't cost much)
I love their chilaquiles, home fries, and a few of their omelettes
I have yet to try their warm sweet breakfast items (sticky buns, cobbler, cinnamon buns, etc)...
Their oatmeal looks dry
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I don't shop here often but their sandwiches are darn good! And reasonably priced. $6.99 + tax. Ye-ah. Hey, I didn't say cheap!
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The warm roasted turkey sandwich with brie, pesto, roma tomatoes, spinach, and cranberry sauce instead of mayonnaise will change you life!
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They have high quality products here. The to-go food is great, but try not to go hungry or you'll totally splurge ( I dropped $13, but I had enough for two meals, so not too bad). Some people call this place "Whole Paycheck" and granted, you probably will drop fat, fat cash if you only want organic this or gluten free that. But if you look for basic foods, you can find reasonably priced things (less the $13 on my take-out food, my bill was $20 for an avacado, soy milk, tortilla chips, tomato sauce and a couple of other products--not too much more than what I spend normally). Since it's not on my normal route, I infrequently come here, but it's a nice treat once in a while.
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The "Wholey" grail of Whole Foods stores. A new store concept--they hit it out of the park w/ this uber-modern "loft" of fresh food.
Though I more often grab something and walk back to work, this is a good place to lunch and peep at healthy, wealthy hotties. The store also sells a phenomenal skincare line, Suki. I own almost every product; most but not all are vegan. My skin glows and is baby's butt soft.
One negative: Little $hits pushing "future shopper in training" carts can be a TAD annoying. Like giant owls cruising the store w/ their heads turned around backward. Wee metal cart to the shin HURTS
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Despite what everyone says about the extremely high prices, Whole Foods is not as expensive as everyone claims and even with slightly higher prices on produce, the quality definitely makes up for the price!
The grapes I have bought here are awesome, usually really hard and they make a great decoration for a plate, because they are usually all connected to the stem/vine (or whatever you call it)!
They have amazing Double Raisin bread, which feels almost like a brick, because it has so many raisins in it!
They have awesome cookies (especially the low fat ginger snaps) and tarts.
The power bars, Luna bars, zone bars etc. are very good prices (you can't usually find them cheaper anywhere else, besides for Target).
The sandwiches are also very good and they have good sushi.
I love Whole Foods, their food is awesome!
Just remember to bring your own bag if you don't want to be hassled by the bagger to save the environment!
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This review is for the bakery....
We used the Whole Foods bakery to cater our wedding desserts / wedding cake...
We met the bakery manager on a Saturday morning. She had a table ready for us with numerous fresh cakes and desserts. She could not have been nicer.
The quality of the cakes were great. We ordered numerous cakes and fresh pastries for our wedding.
Everything showed up on time. It looked amazing... There was a minimal delivery fee...
Everyone at the wedding loved the desserts and our wedding cake, even though it was a smaller wedding cake. We also had about ten specialty cakes and a couple hundred pastries..
We would use them again..
This is a relatively small whole foods. The aisles are rather narrow, but the quality of produce in general is comparable to other Whole Foods.
The customer service department, however, is a different story. I bought some skin care product from them. When I opened the box at home, I found that it was replaced with an almost used bottle with the label "Tester".
I brought it back to Whole Foods (w/ the original receipt) and told them what had happened. The lady at the Customer Service desk looked skeptically and said "Oh, really....". Then, she waved the product to her coworker and said "Oh, look here. There is even sticker label". She then told me to just get another product.
Yes, I got my exchange. But, I had to make another trip to the store while enduring such kind of customer service.
Next time, if I feel absolutely have to buy something from Whole Foods, I will drive the extra miles to another one.
The worst location in the chain! It's small, poorly laid-out, looks run down and dirty, and is packed with annoying pretentious palo altan semi-hippies. If you live in palo alto and need something from Whole Foods, get in your Volvo SUV with your children Ezra and Lizbeth and their f-ing soy cocoas and drive the to Redwood City location, it is MUCH MUCH better in all ways.
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UPDATE: The RWC Whole Foods sucks now too. Go to Sigonas!
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I have friends who have nicknamed this chain of stores "Whole Paychecks." It could be this way if you are a one-stop shopper. For this Yelper, this store gives a chance to sample items that aren't available in the local Trader Joes or Safeway, or in a pinch, pick up something close to work.
A favorite item--vegan nori rolls. YUM!
definitely not one of the better Whole Foods, parking is hell and it's way too crowded at lunch. I don't get people who decide to do their whole week's worth of grocery shopping when the lunch crowd is there...I only go to this WF under duress or when my coworkers don't feel like driving to the one in MV...
and unlike the other WFs it seems like this one doesn't have that great of a food selection for lunch...at least the sushi seems standard...if you want edamame...ask the "sushi chef" behind the counter...
When I moved to CA I was psyched to find a Whole Foods just a few blocks from my apartment. I had never heard of Whole Foods and I naively thought I might have trouble finding vegetarian and animal friendly products in CA. Yep. Hard to believe, but it's true. In NJ, where I moved from, most places weren't vegetarian friendly and I expected CA to be similar. In NJ I did a lot of my shopping at a local co-op in New Brunswick and a health food store in Somerset. It was nice to find a place that sold many of the same products. Plus having a grocery store in walking distance of your home is always great.
People complain about the prices at Whole Foods, but for a lot of packaged goods like cereal, shampoo, and soaps they can be cheaper than a regular super market. Places like Safeway jack up the prices on some of these things and keep them cordoned off in a special aisle.
I often go here early on weekends with my daughter for breakfast. They have a small seating area with a couple of booths that give my daughter some room to move around in (since she can't sit still yet). That keeps her busy enough that I usually can finish half a bagel and have a few sips of tea.
They also have several mini shopping carts for kids to push around. These have turned out to be quite a pain in the neck since my daughter can never leave the store without first pushing a cart around every square inch of the place. I can't count how many different things she's bumped into, but I've never been asked to leave the store. So if you live near one, it's a good place to kill some time with your kid.
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This is the worst Whole Foods I have even been to. It's always crowded, the isles are narrow, the cheese smells like plastic, and the butchers/fish mongers never know what they were doing. Without saying, the traffic around the University Ave area is a total disaster.
I once asked the fish monger for an ice pack. He gave me a bag of ice but did not seal the bag. I didn't realize that the bag was not sealed till I got home; by that time, all the ice melted and left my grocery swimming in fishy water.
In another recent visit, the bagger packed a bottle of pesticide with my vegetables. I asked for the pesticide to be packed separately, but that person just stopped bagging and left to help with another check-out line.
There is only one outdoor table at the entrance of the parking lot. I would not recommend any human beings or their pooches to use this table.
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